How Athenty is organised
From client intake to verified file
Every verification starts with a client. Clients belong to matters. Matters hold requests. Requests generate signed reports.
01
Client
Create a client record with contact details and document history.
02
Matter
Group clients, dates, and emails into a single case file.
03
Request
Configure up to 13 verification steps — IDV, KYC, or custom.
04
Verification
Subject completes steps — document capture, biometrics, declarations.
05
Report
Signed PDF report with full audit log, attached to the matter record.
Organizations
Multi-user orgs with real roles
Every Athenty account is an organisation. Invite your team, assign roles, and control what each person can see and do. Seat-based plans scale as you grow — add users without restructuring your workflow.
- Invite by email — approve or revoke at any time
- Four role levels for fine-grained access control
- Audit log captures every action per user
- SSO available on Business and Enterprise plans
Role permissions
- Billing & subscription
- Org settings & branding
- Manage all users
- All verifications
- Manage users & roles
- All settings except billing
- All verifications & matters
- Create & manage requests
- View client records
- View assigned matters
- Launch verifications from matters
- View assigned matters only
Clients & Matters
Keep clients organised. Group them into matters.
Clients are the people you verify. Matters are the case files that hold them — along with critical dates, participants, and linked emails.
Clients
A client record holds everything about the person you're verifying — contact info, linked verification requests, completed documents, and history.
- Contact details & profile
- Linked verification history
- Document vault per subject
- Search and filter across all clients
linked to
linked to
Matters
A matter is a case file — the deal, the file, the engagement. It holds participants, critical dates, verification requests, and linked email threads in one place.
- Participants with individual roles
- Critical dates and task reminders
- Linked email threads (via Matter Planner)
- Launch verifications directly from the matter
Verification Requests
Start fast with a template. Customise when you need to.
Templates are step presets, not products. Pick one to pre-fill your request wizard, then add or remove steps freely.
IDV Template
Identity baseline
- Document Capture
- Person Verification
- Biometric Face Match
- Attestation
4 steps · fastest path to verified identity
KYC Template
Full due diligence
- All IDV steps
- Email & phone
- Address
- Consent
- AML & tax declarations
10 steps · FINTRAC & compliance-ready
Custom
Build your own
- Pick any combination of steps
- Add pay-as-you-go add-ons as needed
Complete flexibility
Default
Org-preconfigured
- Set once in Settings → Request Defaults
- Automatically applied for your team
Configurable by owner or admin
13 steps. Mix and match on any plan.
Most steps are included with your subscription. AML / PEP screening is a pay-as-you-go add-on — add a card on any plan to unlock it. See pricing
Identity
Document Capture
IncludedGovernment-issued ID upload with automated MRZ extraction and forgery detection.
Person Verification
IncludedConfirm the subject's legal name and date of birth match the submitted identity document.
Biometric Face Match
IncludedActive liveness detection with a 3-angle selfie, compared against the government document photo.
Attestation
IncludedStructured declaration that the subject attests to the accuracy of their submitted information.
Contact & Address
Email Verification
IncludedOne-time code confirms the subject's active email address and ties the contact to the request.
Phone Verification
IncludedSMS one-time code confirms the subject controls the stated phone number. Carrier checks included.
Address Verification
IncludedResidential address collection with postal code validation and country-specific formatting.
Compliance & Due Diligence
Consent Acknowledgement
IncludedExplicit consent capture — the subject acknowledges their information will be used for identity and compliance.
AML Declaration
IncludedSelf-declaration of source of funds, business purpose, and beneficial ownership for AML compliance.
Tax Declaration
IncludedSelf-declaration of tax residency status and jurisdictions. Supports FATCA and CRS collection requirements.
AML / PEP Screening
Pay per useAutomated screening against global politically exposed persons (PEP) and AML watchlists.
Employment Verification
IncludedCollect and confirm current employer, position, and employment status.
Income Verification
IncludedStructured income declaration with support for multiple income sources, frequencies, and currency.
Credit Report
Coming soonSoft-pull credit report with score and trade-line summary. No impact to the subject's credit.
Day-to-day
Pipeline, status, and a full audit log
Track every request from submission to completion. Notifications keep your team informed, and an immutable audit log keeps you compliant.
Request pipeline
See every active request at a glance — status, assigned user, and completion percentage across all clients.
Status & notifications
Real-time updates when subjects complete steps. Email notifications configurable per user and per request.
Audit log & export
Immutable, timestamped log of every action on every request. Export to PDF or CSV for compliance review.
How billing works
Your plan covers the platform. Add-ons cover the lookups.
One subscription, transparent add-ons. See full pricing
Core steps on every plan
12 of 13 verification steps are included with your subscription — document capture, biometrics, contact checks, declarations, and more.
Pay-as-you-go add-ons
AML / PEP screening and credit reports are billed per use. Add a card on any plan — no upgrade required.
One monthly invoice
Your plan subscription and any pay-as-you-go lookups roll into a single invoice, in your billing currency.
See cost before you send
The request wizard shows an estimated total before you submit — so there are no surprises on your invoice.
Extending the platform
Tools that work alongside your verification requests
Matter Planner
Matter management for regulated teams — participants, critical dates, and email linking.
Learn more
Athenty Protect
Free consumer identity wallet. Your clients store and share credentials on their terms.
Learn more
Athenty Snap
Free browser extension for one-click verification launches from any page.
Learn more