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Directory

The Directory is the read-only staff browser shared with every member of your organization. Where Participants is the cross-matter relationship view (clients, counterparties, third-parties, and internal staff), the Directory is staff-only — your colleagues, their roles, and how they’re organized.

Directory — Acme Financial Group demo tenant

Standard PageHeader with title, description, and the Help (?) and Docs (book) icons. There are no bespoke actions on this page — directory edits live under Settings ▸ Team.

Three tabs render the same directory data in different ways:

TabView
DirectoryCard grid (default)
Org ChartInteractive reporting tree
MapWorld map with team markers
  • Search box — matches name, title, and division. Debounced 250 ms.
  • Division dropdown — sourced from Settings ▸ Managed Lists ▸ Divisions.

The Org Chart and Map tabs render the full active directory regardless of the Directory-tab filters.

Clicking any card or org-chart node opens a slide-in side panel with the full profile — avatar, contact info, manager, direct reports, division, and an optional Settings ▸ Team link for admins.

Each directory card shows:

  • Avatar (initials fallback)
  • Full name + role/title
  • Division
  • Location (office name or remote-city)
  • Email + phone (if populated)

The card list is responsive — 1 column on small screens, up to 4 on XL.

The Org Chart uses the manager relationships configured per-user under Settings ▸ Team. The view starts from the top of the tree and is expandable/collapsible by clicking any node. Multiple roots are supported when your org has several independent business units.

The chart is fully interactive — clicking a node opens the same person side panel as the Directory cards.

The Map tab plots every active user on a world map. The marker location is resolved in this order:

  1. The user’s office (from their assigned location, geocoded)
  2. The user’s remote city if they don’t have a fixed office

Hover any marker for a popover with name, title, and division.

RoleWhat they see
All membersEvery active user across the organization
Owner / AdminSame view + admin tooling under Settings ▸ Team

The Directory is intentionally a read-only artifact — you cannot edit a profile from here. Edits flow through Settings ▸ Team (admin) or Account ▸ Profile (self).

Pending-invite users and deactivated users do not appear here. They are visible to admins under Settings ▸ Team.

Manager relationships, divisions, and locations come from the same canonical sources used elsewhere in the portal:

  • Manager → users.manager_user_id (set in Settings ▸ Team)
  • Division → Settings ▸ Managed Lists ▸ Divisions
  • Location → Settings ▸ Locations (if assigned to a fixed office) or the remote-city field on the user’s account profile

Changes in any of those flow through to this page on the next page load.

SymptomMost likely causeFix
Empty listFilters too narrow, or no active usersClear filters; verify tenant has users under Settings ▸ Team
Missing personDeactivated or pending-inviteConfirm under Settings ▸ Team; only active users render
Org Chart blankNo manager relationships configuredSet managers in Settings ▸ Team
Map shows zero markersNo locations setEncourage staff to fill in Account ▸ Profile location
Stale division nameUser’s profile still references the old nameEdit the user under Settings ▸ Team