Drive ▸ Emails

This page documents the Drive ▸ Emails view inside the Matter detail page. The Matter detail page is a two-level tab strip — see Matter detail for the parent overview.

The matter is the inbox

Every matter can mint a dedicated email address on Athenty’s mail domain (for example m-7f3a9c2k4d8w@athenty.net). The address is deliberately opaque — it reveals nothing about your firm, your client, or the matter to anyone who sees it in an email header.

Anything sent to, from, or CC’d on the matter address files into this tab automatically:

• Replies from any mail client thread back to the matter — the recipient just hits Reply.
• Attachments are auto-filed into the matter Drive behind a virus scan, deduplicated, with “from email” provenance.
• Messages flagged as spam are recorded but never auto-file attachments.

Athenty never connects to or reads your Outlook / Gmail mailbox. Capture is consent-scoped to the matter address alone: the only mail that ever enters Athenty is mail you (or a correspondent) deliberately routed through the matter’s channel.

Creating the address

Open the Emails tab and choose Create matter email address. The address appears at the top of the tab with a copy button. Admins can disable the address (inbound stops being accepted and composing is blocked) or set the default send mode.

Composing from the matter

Compose (or Reply on any message) sends from the matter address. Recipients see the message presented as you, via your firm:

From: "Jeff Levy via LevyZavet" <m-7f3a9c2k4d8w@athenty.net>

Each message has a per-message send mode:

• Email — a normal email; the content travels in the message body. Best for routine, low-sensitivity correspondence. Still captured and logged on the matter.
• Secure — the recipient gets a short notice only; the content never sits in an inbox. The full message stays on the matter inside Athenty.

Jeff AI draft assist

The Compose page has a Jeff AI button that can help you write:

• Suggest a reply — Jeff reads the matter and the recent conversation thread and proposes a professional reply body you can insert and edit.
• Improve my draft — Jeff rewrites what you have already typed for tone, clarity, and professionalism without adding new facts.

Jeff is a suggestion tool — always review and edit what it proposes before sending. AI assist appears only when your firm has Jeff enabled; otherwise the button is disabled and the rest of Compose works exactly the same.

Working from Outlook or Gmail

You don’t have to leave your mailbox:

1. CC the matter address on a live thread — every subsequent reply files automatically.
2. Forward a message to the matter address after the fact — the zero-setup fallback that works from any client on any device.
3. Use the Outlook / Gmail add-ins to link a message or file its attachments with one click.

Reading messages — quoted history is collapsed

When you expand a message, Athenty shows the new text of that message and collapses the quoted reply chain (“On June 11, … wrote:”, “-----Original Message-----”, and similar) behind a ··· button — click it to reveal the quoted history inline, just like Gmail. List previews likewise show the new text, never the attribution line.

This is display trimming only: the stored record is always the full message exactly as sent or received, quoted history included. Nothing is ever stripped from the matter’s audit record — with consent-scoped capture, the quoted block inside a reply is sometimes the only copy of earlier off-channel turns the matter ever sees.

Removing a message

Removing an email from the matter only unlinks it from the timeline — it does not (and cannot) delete the email from anyone’s mailbox.